This is an English translation provided for convenience. In case of any discrepancy, the Hungarian version of these General Terms and Conditions shall prevail.

Introductory provisions

1.1 These General Terms and Conditions (hereinafter: GTC or contract) contain all provisions governing the use of the "Nordika" accommodation service operated by Péter Gombos. These GTC form an inseparable part of the accommodation service order as an individual contract, and as such are binding on the contracting parties, just like the provisions of the individual contracts.

1.2 By placing an individual order, the ordering party (guest) declares that they have read these GTC and accept their provisions as binding upon themselves.

Definitions

2.1 Nordika or accommodation: the accommodation located at Cinke utca 14, 2026 Visegrád, Hungary.

2.2 Service Provider: Péter Gombos (tax number: 47926655-2-41;) as the private individual operating the Nordika accommodation and providing the accommodation service.

2.3 Service: any service or the entirety of services provided by the Service Provider.

2.4 Guest: any natural person or organization who or which uses the services provided by the Service Provider. A Guest may only be a person over eighteen years of age whose legal capacity is not restricted, or a company or other organization with independent legal personality. The Service Provider provides services exclusively for personal use; accommodation intermediaries, travel agencies or other persons or organizations providing services that qualify as reseller activity are not entitled to use the service. The Service Provider is not obliged to verify the identity of the guest and their compliance with these conditions; the guest declares such compliance to the Service Provider by placing the order. Guest shall also mean every person who actually stays at the accommodation and uses the service.

2.5 Intermediary Service Provider: if, contrary to clause 2.5, the order for the services is placed with the Service Provider by a third party acting as an intermediary on behalf of the guest, the conditions of the cooperation are governed by the contract between the Service Provider and this Intermediary Service Provider. The Service Provider is not obliged to examine, and therefore excludes its liability regarding, whether the Intermediary Service Provider is authorized to order the Service on behalf of the Guest.

The ordering process

3.1 Request. In their inquiry, the Guest informs the Service Provider (by e-mail or via the www.nordika.hu website) of when, for what duration and which service they wish to use.

3.2 Quote. Based on the request and taking into account the free capacity of the accommodation, the Service Provider sends a quote to the Guest within seventy-two hours. The quote is binding only with respect to the price and not to holding the free capacity (the quote does not constitute exclusivity), and unless otherwise stated, the quote is binding for forty-eight (48) hours from the sending (dispatch) of the quote.

3.3 Finalizing the order. The order becomes final when the Service Provider confirms the Guest's order in writing (by e-mail) and reserves the free capacity for the Guest. The conclusion of the order qualifies as an individual contract between the parties under these GTC. The individual contract is a fixed-term contract concluded for the period of mutual performance of the obligations related to the provision of the service.

3.4 The provisions of this section apply accordingly to the extension of the order. If the Guest does not leave the accommodation by the check-out time, the parties mutually interpret this as the Guest having extended the order by one additional day at the offered price. However, if the accommodation is not available for the additional day (there is no free capacity), the Service Provider is entitled to have the Guest depart.

3.5 Discounts. The Service Provider may from time to time decide to advertise discounts and other promotional offers, the conditions of which it is entitled to determine unilaterally, and to modify or withdraw them at any time.

3.6 Cot/extra bed. The availability of a cot and/or extra bed is not provided.

3.7 Deposit. The Service Provider may stipulate that finalizing the order is subject to the payment of a deposit, a credit card guarantee (blocking of the full or partial amount), or the provision of other individually agreed security by the Guest; without this, the order is not concluded, while upon the lapse of the deposit the Service Provider's service obligation ceases.

Manner and conditions of using the service

4.1 The Guest may take possession of the accommodation between 2:00 PM and 8:00 PM on the day of arrival (check-in), and must vacate it by 10:00 AM on the last day of the stay (check-out).

4.2 House rules. The Guest is entitled to use the room and the other common areas of the accommodation as intended, during which they must observe the house rules.

4.3 Pets. Unfortunately, we cannot accommodate pets at the accommodation.

4.4 Complaints. The Guest is entitled to lodge a complaint against the Service Provider or the service during their stay at the accommodation; this right ceases after departure from the accommodation. The Service Provider is obliged to investigate the written complaint and to take the necessary and reasonable steps to remedy it where justified.

4.5 Obligations of the guest:

4.5.1 payment of the service fee by the deadline;

4.5.2 the use of equipment not belonging to the usual travel necessities is possible only with, and subject to, the prior consent of the Service Provider;

4.5.3 it is not permitted to take anything out of the accommodation or the rooms, including furniture and furnishings, or to relocate them;

4.5.4 smoking is prohibited at the accommodation, except in any areas designated for this purpose; in case of violation, the Service Provider is entitled to refuse further provision of the service and to claim a penalty of HUF 50,000 per occasion;

4.6 Under the guest's responsibility, the guest uses the accommodation service fully at their own risk and bears full responsibility for the other guests and their conduct as well.

Conditions of cancelling the order

5.1 Unless the Service Provider specifies different conditions in its offer, the following cancellation and modification conditions apply:

Please note that changing the dates of a booking qualifies as a cancellation in every case and is assessed according to the cancellation conditions below.

5.1.1 for cancellations received no later than the 30th day before the day of arrival, cancellation is free of charge;

5.1.2 for cancellations within 30 days before the day of arrival, the cancellation fee (as a penalty for non-performance) is 50% of the total booking fee.

5.1.3 for cancellations within 7 days before the day of arrival, the cancellation fee (as a penalty for non-performance) is 100% of the total booking fee.

5.2 If the Guest has secured the use of the accommodation services by advance payment and the Guest does not take possession of the accommodation by 8:00 PM on the day of arrival without prior notice, the Service Provider shall enforce the full amount of the advance payment specified in the contract as a penalty for non-performance; furthermore, the Service Provider's service obligation towards the Guest ceases and the Service Provider is entitled to sell the room(s) to third parties.

5.3 Group bookings and events are subject to individual agreements, and the cancellation conditions are established depending on the given booking.

Service fee and payment terms

6.1 The current prices of the accommodation are the prices displayed at all times on the www.nordika.hu website. The Service Provider is entitled to freely determine and change its prices at any time without prior notice, subject however to a limited-term binding offer with respect to quotes already provided to the Guest.

6.2 The Service Provider issues an invoice for the service fee, which the Guest may pay by bank transfer.

6.3 In case of payment by transfer – unless the parties agree otherwise – the Guest is obliged to pay the consideration for the ordered services by transfer to the Service Provider's bank account by the agreed deadline; the Service Provider may request proof of this.

6.4 The Service Provider reserves the right to establish conditions set out in a separate individual contract, differing from the above, for the booking of its services subject to special conditions – such as promotional offers – or for group travel or events.

Other rights and obligations of the Service Provider

7.1 Lien. If the Guest fails to fulfill their obligation to pay the fee for the services used, or the penalty due for orders not actually used but subject to a penalty payment obligation under the cancellation rules, the Service Provider is entitled to a lien on the Guest's personal belongings brought to the accommodation, as security for its claims.

7.2 Identity verification. The Service Provider is entitled to verify the identity of the Guest(s) in order to check their entitlement to use the service.

7.3 Refusal to provide the service. The Service Provider is entitled to refuse (decline) the provision of the service and to withdraw from or terminate the order if (i) the Guest does not use the room provided or the common areas as intended; if (ii) the Guest damages the furnishings or other items; if (iii) the Guest seriously violates the house rules or disturbs other guests with their behavior; if (iv) the Guest suffers from an infectious disease; if (v) the Guest fails to fulfill their payment obligations on time; (vi) the Guest displays any other behavior based on which the provision of the service cannot reasonably be expected from the Service Provider.

7.4 Liability of the Service Provider

7.4.3 The Guest is obliged to report any damage suffered to the Service Provider immediately and to provide the Service Provider with all data necessary to clarify the circumstances of the damage, and possibly for the police report / police procedure.

7.4.4 For items of customary value, in particular but not limited to valuables, securities and cash brought to the accommodation by the Guest, the Service Provider is liable only if it expressly took the item over for safekeeping, or if the damage occurred for a reason for which it is liable under the general rules – the burden of proof in this respect lies with the Guest. The Service Provider assumes no liability for valuables left in vehicles in the Service Provider's parking area.

Reservation of rights

The Guest acknowledges that the "Nordika" brand name and any other brand related to the service, as well as their visual and textual representations (trademark), are trademarks constituting the exclusive intellectual property and copyright of Péter Gombos. Any use of the trademark requires the prior, express written consent of the Service Provider's authorized representative, with the content and to the extent set out therein. In the absence of express authorization, copying, recording or any form of unauthorized use of the trademark is prohibited and entails the legal liability of the user.

Other provisions

9.1 Confidentiality and respect for the parties' good reputation

9.1.1 The parties are obliged to treat the terms and provisions of the order as an individual contract and of these GTC, as well as all information relating to the legal relationship between them and its performance, confidentially, as business secrets. The parties expressly classify as confidential information the customer identifiers, user data and transaction amounts that the disclosing party designates as protected or confidential, or which the other party may reasonably assume are to be treated confidentially.

9.1.2 The confidentiality obligation does not extend to information that is otherwise public. Confidentiality binds the parties for an unlimited period even after the performance of the orders (i.e. the termination of the individual contract).

9.1.3 The parties shall act with mutual respect towards each other and, during the period of their cooperation, shall refrain from any conduct or statement that damages or may damage the good reputation of the other party.

9.2 Data processing

9.2.1 In view of the applicable legal provisions, the Service Provider primarily records and processes data concerning the Guest that is necessary for the cooperation, from which it is entitled to provide the competent persons or organizations with all data it is obliged to provide (in particular for the fulfillment of its local tax obligations and statistical data provision obligations). In all other respects, the Service Provider ensures that the Guest's data is not accessible to unauthorized third parties.

9.2.2 The purpose of the data processing is furthermore the contractual provision of the services provided by the Service Provider, and the verification of the performance of the service and of guest satisfaction. The detailed rules concerning the newsletter can be found in the terms of use.

The processing of the Guest's personal data is based on voluntary consent, as well as on the provisions of Act CXII of 2011 on informational self-determination and freedom of information (Infotv.) and Act C of 2000 on accounting. Given that the data processing concerns users in a customer relationship with the data controller, pursuant to Section 30(a) of the Infotv., registration of the data processing in the data protection register is not required.

9.3 Transfer of the legal relationship. The Guest is not entitled to transfer the individual contract to a third party without the prior written consent of the Service Provider.

9.4 Applicable law, handling of legal disputes

9.4.1 With respect to the individual contract and these GTC, Hungarian law applies; for matters not regulated by the individual contract and these GTC, primarily the provisions of Act V of 2013 on the Civil Code and of Government Decree 45/2014. (II. 26.) on the detailed rules of contracts between consumers and businesses shall apply.

9.4.2 In view of their mutual interest in the performance of the legal relationship, in order to prevent legal disputes arising from the conclusion and interpretation of the individual contract and/or the GTC, as well as from the legal relationship based on the contracts and its performance, the parties shall mutually inform each other of any errors or deficiencies experienced on the other party's side during the performance of the services, giving the other party the opportunity to comment on or remedy them (complaint handling). Complaints may be lodged with the Service Provider via the contact details indicated on its website (phone number or e-mail address). In the event of conduct by the other party that constitutes such a serious breach of contract that the aggrieved party is entitled to immediate termination, the application of complaint handling is not expected.

9.4.3 The parties shall settle any legal disputes arising from the conclusion and interpretation of the individual contract and/or the GTC, or from the legal relationship or its performance, primarily through negotiation in accordance with the previous clause. If amicable dispute resolution does not lead to a result, the parties may turn to the conciliation body competent according to the registered office of the Service Provider or the residence of the Guest (available at: http://www.bekeltetes.hu/index.php?id=testuletek) or to the Online Dispute Resolution Platform provided by the European Commission (available at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN).

9.5 Scope and amendment of these GTC

9.5.1 All provisions of these GTC govern the entire contractual relationship of the parties, unless the parties agree otherwise, or the individual contract contains a provision expressly contrary to the GTC.

9.5.2 Péter Gombos is entitled to unilaterally amend these GTC, but is obliged to ensure that the valid and effective GTC are available on his website at all times. The Guest acknowledges and accepts that the provisions of these GTC apply with binding force to the individual contract concluded through the order, including any hyperlinks or annexes used in this document.

9.6 Partial invalidity. If any provision of the individual contract or these GTC is or becomes invalid or ineffective, or if the performance of any provision becomes impossible (collectively: invalid provision), this shall not result in the complete invalidity or ineffectiveness of the given contract. The parties shall remedy the invalid provision within ten (10) days of becoming aware of it and replace it with a valid provision that comes closest to their original contractual intent, and amend the contract accordingly in writing.

9.7 Exclusion of waiver. The failure to exercise, or delayed exercise of, any right or remedy to which the parties are entitled under the individual contract, these GTC or any applicable law shall not be construed as a waiver of that right or remedy, and the partial or single exercise of any right or remedy shall not exhaust the possibility of further exercising that right or remedy. In view of this, a waiver of rights is possible only by an express statement addressed to the other party to that effect.

9.8 Contact (customer service)

Contact details of the Service Provider:

Name: Péter Gombos

Phone: +36 30 817 2931

Email: info@nordika.hu

The Service Provider maintains customer service at the contact details indicated above, and complaints or other reports may also be made via these contact details.

The creation and maintenance of the technical and other conditions required on the Guest's side for browsing the website, purchasing in the webshop or keeping in contact, and the bearing of all costs and responsibility arising from these (including, among others: the cost of the internet connection, the purchase and operation of IT equipment and software) rest solely with the Guest. The Service Provider's contact details are not available as premium-rate services.

By accepting these GTC, the Guest declares and expressly acknowledges that they have read and understood the provisions of the individual contract and these GTC and their consequences, that they have taken steps to consider them carefully, and that they accept the provisions contained therein as binding upon themselves.